Institutions create accounts for their staff and students. Some institutions also allow students to register from the public site; those registrations usually need approval before the account becomes active. If you are not sure who manages your account, contact your institution administrator.
Check that you are using the email address registered by your institution and use the password reset link on the sign-in page if needed. If the reset email does not arrive, or your account is still pending approval, contact your institution administrator.
Open a published course and use the enroll option when your institution allows self-enrollment. Otherwise, an institution administrator or teacher can enroll you directly. Enrollment is tied to your account and the course you selected.
Courses are organised into units, chapters and lessons. Your course page lists the available lessons and shows your progress. Some courses also include assessments that must be completed as part of the programme.
Teachers create assessments with their own questions, time limits and attempt limits. Some answers are graded automatically and written or spoken answers can be reviewed by a teacher. Your result appears on the attempt page after grading is complete.
A certificate can be issued when you complete 100% of the course lessons and pass the final assessment, if the course has one. Your institution controls certificate settings and issues the certificate to your account, where you can download it.
Open the certificate verification page and enter the verification code printed on the certificate. The page shows whether the certificate is valid, revoked or not found, together with limited details such as the student name, course and issue date.
Institutions can register from the public site. The registration creates a pending institution and administrator account, and access starts after platform review. Published plans are listed on the pricing page, but online checkout and card payments are not available yet. Contact the team to discuss a plan.
Use the contact form for support. Messages are stored for handling and replies usually arrive within 1–2 business days. The help center also has short guides for common tasks.
Still need help?
Send a message and we will reply by email, usually within 1–2 business days.