How accounts are created

Accounts are created by institutions. An institution administrator adds staff and student accounts and assigns the appropriate role. Students do not need to create a separate account unless their institution enables self-registration.

Student self-registration

Some institutions allow students to register from the public site. These registrations usually wait for administrator approval before the account becomes active. If your account is pending, ask your institution administrator to review it.

Passwords

Use the password reset link on the sign-in page if you have forgotten your password. If the reset email does not arrive, your institution administrator can check your account status and email address.